Residential Roofing Questions
Residential Roofing Questions
Do you install the roofs you estimate?
Yes. We created this amazing, online roofing program to save time and manpower during the initial phase of your roofing project, and put all of that extra focus and energy into ensuring your roof is installed to our high standards.
Can I speak with your team if I have questions?
Of course. Feel free to call us or fill out our brief contact form at any time. Our team of roofing pros is ready to answer any questions or help build an estimate with you.
What makes your roofs different from other contractors'?
We use many of the same high-quality products as competitors, but have built some great relationships with companies like Owens Corning and Supply Houses to provide you with the best product at the best price. Aside from that, our technology and speed in building estimates allows us to get your roof started sooner than most companies.
Do you do home roof repairs?
Yes we do. Check out our roof repair page.
Will I get to speak with your team before I accept the estimate?
Yes. Once you submit your estimate request, we send you the complete estimate within 48 hours and follow-up with a phone call to walk through the estimate details and answer any questions. We want you to feel as confident and comfortable with the process as possible.
Do you offer financing?
We do. Please see our financing page.
What areas do you currently service?
We currently serve throughout the Treasure Valley Area, Southeast Idaho and Ontario, Oregon and look forward to expanding into new markets. Please contact us if you have questions about service area.
Commercial Roofing Questions
Roof Replacement with Insurance
Why is my check less than what my roof will cost?
There are two main deductions from an adjusters estimate of what your roof will cost. The first is your deductible. The second is for “Betterment or Depreciation”.
What is Betterment or Depreciation, RCV, and ACV?
RCV stands for Replacement Cost Value. RCV is the current retail cost to replace your damaged items. ACV is the Actual Cost Value. For example, assume a roof in year 10 of an expected 20-year life is totaled by hail. The cost to replace the roof is $10,000 Then RCV would be 10,000 and the ACV would be $5,000 (10/20th of $10,000). The difference between the two, $5,000, is the depreciation which is additional funds you will receive. Generally, depreciation is paid after you submit a final invoice.
Is the adjuster’s calculation of my replacement cost set in stone?
No. There are many human factors in this process. It is common that your contractor and adjuster will need to reconcile a few items. You should never be concerned that your estimate from Eagle Eye LLC is different than your adjuster’s. The main cost factor in a shingle is asphalt which is petroleum. With the price of oil going crazy, shingle prices have changed a lot this year.
Bottom line, what is the cost to the homeowner?
It is always your deductible plus upgrades if any.
I have shopped around and found a contractor that will do the job for less than what the adjuster has calculated. Can I use this savings to reduce my deductible?
No. Your deductible always comes first. You only save your insurance company money by choosing a cheap contractor. When you submit an invoice that is lower than what the adjuster calculated, this will lower the amount of depreciation you will later be paid.
Some contractors have said they will “cover my deductible”. How do they do this and is it proper?
It is very improper to cover a deductible. A reputable contractor will not do this. Read more about this on our deductible page.